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Verified Hearing
Ltd Cookie Policy

This Cookie Policy was last updated on 30th September 2023 and applies to citizens and legal permanent residents of the United Kingdom.

Privacy and policy

Patient Confidentiality


To uphold an environment where patient information and care remain confidential and within legal parameters at all times. This procedure complies with The Data Protection Act 1998, Access to Medical Records Act 1990, and the EU General Data Protection Regulation (GDPR) (effective from 22/09/2020).

1. Introduction

Our website, website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

. 2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.5 Social media

On our website, we have included content from Facebook, Twitter and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and Instagram. This content is embedded with code derived from Facebook, Twitter and Instagram and places cookies. This content might store and process certain information for personalised advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. Facebook, Twitter and Instagram are located in the United States.

6. Placed cookies

Bing Ads

Sharing data

This data is not shared with third parties.


_uetvid 16 daysStore and track visits across websites
_uetsid 1 dayStore and track visits across websites


_uetsid_exp persistent
_uetvid_exp persistent


We use Google reCAPTCHA for spam prevention. 
Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.


_grecaptcha sessionProvide spam protection


rc::c sessionRead and filter requests from bots
rc::b sessionRead and filter requests from bots
rc::a sessionRead and filter requests from bots


We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.


_gid 1 dayStore and count pageviews
_ga 2 yearsStore and track visits across websites
_ga_* 1 yearsStore and track visits across websites


We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.


_gcl_au persistentStore and track conversions
google_adsense_settings persistentProvide ad delivery or retargeting


We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement


Google Maps API expires immediatelyRead user IP address

Data Collection by Hotjar

Hotjar may collect certain information about your browsing session on our website, including:

– Your device’s IP address (anonymized)
– The pages you visit
– Interaction data such as mouse clicks and scrolling
– Feedback and survey responses

Hotjar uses cookies and other tracking technologies to collect this data. The information is used to help us improve the usability and functionality of our website.


Sharing data

Sharing of data is pending investigation

Purpose pending investigation

cmplz_banner-status365 days
cmplz_consenttype365 days
cmplz_consented_services365 Days
cmplz_functional365 Days
cmplz_marketing365 Days
cmplz_policy_id365 Days
cmplz_preferences365 Days
cmplz_statistics365 Days

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings


The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

The technical storage or access that is used exclusively for statistical purposes.

The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

8. Enabling/disabling and deleting cookies.

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:. Written inquiries are preferred.|

Verified Hearing
126 Wigmore Street
0203 011 1280

Use of Information:

Besides the primary purpose of audiological care, data may be retained for:

Treatment-related information from 3rd parties, such as doctors.

Approved information from relatives or friends.

Updates about our services.

Interactions with insurance companies or relevant 3rd parties.

Details about products or services relevant to you, subject to your consent.

Financial information pertinent to audiological services.

Individual Rights for Patients:

At Verified Hearing Ltd, patient rights are paramount. This includes confidentiality, access to their data, data transfer to other providers, or complete data deletion upon request. We transparently communicate our reasons for data collection, contingent on ongoing agreement.

Appointment of Data Protection Officer:

Awajimijana Otana is the designated Data Protection Officer for Verified Hearing Ltd.

Enquiries and Complaints:

For inquiries stemming from this privacy notice, the Data Protection Officer remains the primary contact. Written inquiries are preferred.

For complaints regarding data processing, contact:

Awajimijana Otana

Verified Hearing Ltd

126 Wigmore Street



The Information Commissioner’s Office can also be approached for concerns about how we manage data.

Report of any Breach:

Verified Hearing Ltd is dedicated to data security. In the unlikely event of a breach, we pledge to notify the Information Commissioners Office within 72 hours if there’s a risk to individual rights. Affected individuals will also be informed.


Medical consultants interacting with you under the Verified Hearing Ltd umbrella are responsible for their data management and patient privacy.

Data from Verified Hearing Ltd websites:


Your online data security is crucial to us. To counter unauthorized access or disclosures, we’ve established rigorous physical and electronic safeguards.


Cookies, or small text files, can be stored on your computer with your permission. These help us understand site traffic and user preferences. This information assists in site optimization. You have the liberty to accept or decline cookies via your browser settings.


We employ Google Analytics for anonymous user behavior tracking. This helps improve our website’s user experience. Google Analytics opt-out options are available.

Links to Other Websites:

Our site may host links to other sites. We, however, don’t control these external sites and are not responsible for your data privacy outside our website.

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