Home Visits · London
The same clinical
standard, at home
Every service we provide at Harley Street and Wigmore Street, delivered to you by one of our clinical audiologists. The same method, the same thoroughness, the same written report on the day.
What we bring to you
Brain-Based Hearing Assessment
Full peripheral and central auditory assessment with same-day written report
Ear Wax Removal
Microsuction and endoscopic removal using professional clinical equipment
Hearing Aid Fitting and Review
Including trial of the latest hearing technology at home
Tinnitus Assessment
Initial NeuroQuiet assessment and tinnitus management consultation
Services
Everything we do in clinic, brought to your door
You can book a combined visit for all three services in a single appointment, or choose a single service. Each visit includes a written clinical report.
Hearing Assessment
From £180
A full brain-based hearing assessment conducted in your home using portable clinical-grade audiological equipment. Both the ear's sensitivity and the brain's processing function are assessed. Written report provided on the day.
Ear Wax Removal
From £180
Microsuction ear wax removal performed in your home using the same professional equipment used at our clinics. Safe, effective, and immediately relieving. Suitable for adults. If the problem turns out not to be wax, you will be advised on the appropriate next step.
Hearing Aid Fitting and Review
Pricing on enquiry
For existing hearing aid users who need a review, adjustment, or clean, and for those ready to try or adopt hearing technology. We bring the latest devices and carry out the fitting and programming on site. The same clinical process as an in-clinic appointment.
Who this service is for
When coming to us is not possible
The home visit service was created for specific circumstances. If any of these apply, please call us and we will arrange something suitable.
Limited mobility
Patients who find travel to central London physically difficult, whether due to age, disability, or post-operative recovery.
Elderly relatives
For family members arranging care for an elderly parent or grandparent who is no longer able to attend clinic independently.
Care home residents
We can visit residents in care settings. Please contact us to discuss the specific arrangements and services appropriate for your resident.
Convenience appointments
For patients who prefer the privacy and convenience of a home appointment and whose schedule makes a clinic visit difficult.
Why we started this
The reason the home visit service exists
The home visit service came out of a personal experience. Grandad Oakden was the grandfather of someone close to us, and he lived in Kent with limited mobility. He had been receiving NHS hearing care, and when he could attend his appointments, the service was good. But as his mobility declined, attendance became impossible. The result was that he went without appropriate hearing care at exactly the point in his life when he needed it most.
Writing on a board. Family conversations becoming unreachable. A gradual withdrawal from the interactions that matter. It did not have to be that way. When we began visiting him at home, we were able to assess his hearing properly, clear his ears when needed, and fit him with advanced hearing technology. He was back in the conversation again.
That experience shaped how we think about this service. It is not a premium add-on. It is a clinical response to a straightforward problem: some people cannot come to us, so we go to them. The care they receive is identical in every respect to what we provide in clinic.
"We were able to assess his hearing properly, clean his ears when needed, and fit him with advanced technology. He was back in the conversation again. It did not have to take as long as it did."
Awajimijana Otana, Clinical Audiologist and Founder
Coverage
Where we visit
Home visits are currently available within a 15-mile radius of our Marylebone clinics. If you are unsure whether your address falls within our area, please call us and we will confirm.
Central and North London
Westminster, Kensington and Chelsea, Camden, Islington, Hammersmith and Fulham, City of London, Tower Hamlets, Hackney, Haringey, Barnet, Enfield.
South, West and East London
Wandsworth, Lambeth, Southwark, Lewisham, Richmond upon Thames, Kingston upon Thames, Merton, Sutton, Ealing, Hounslow, Brent, Waltham Forest, Redbridge.
Visits outside this area may be possible on request. Please contact us to discuss.
Your Audiologists
Who comes to you
Every home visit is conducted by one of our RHAD-registered clinical audiologists. Not a technician or a trainee. Your audiologist.
Awajimijana Otana
Clinical Audiologist · Founder
MSc Audiology (Distinction), University of Manchester. MBA Health, UCL (Roche Scholar). BAA National Award winner. Former NHS Senior Specialist Audiologist. Founder of Verified Hearing. Known for his precision, warmth, and ability to put patients entirely at ease from the first moment.
Full profile →
Abby Pillay
Clinical Audiologist · RHAD
BSc Audiology. Specialises in diagnostic audiology and speech-in-noise testing. Patients consistently describe her consultations as the most thorough and clearly explained they have experienced. Calm, methodical, and genuinely kind.
Book a Home Visit
How to arrange a visit
Home visits are booked by phone or email. We will confirm your address is within our coverage area, discuss which services you need, and arrange a time that works for you.
Call us
Monday to Saturday, 9am to 7pm. We are happy to talk through what you need before confirming a booking.
020 3011 1280Email us
Send us your name, address, and the service you are looking for. We will respond within one business day.
hear@verifiedhearing.comQuestions
Frequently asked questions
Yes. The equipment we bring is professional clinical grade. The assessment process is identical to what we carry out at Harley Street and Wigmore Street. You receive the same written report on the day. The only difference is the setting.
No special preparation is needed. We bring everything required. A reasonably quiet room with a chair is all that is needed. We will let you know if there is anything specific for your appointment when we confirm the booking.
Verified Hearing is a BUPA fee-assured provider. We recommend checking your policy details with your insurer before the appointment. We can provide an itemised invoice to submit for reimbursement.
A combined appointment covering hearing assessment, ear wax removal, and a hearing aid consultation takes approximately 90 minutes to two hours. A single service appointment typically takes 30 to 45 minutes. We will give you a more specific estimate when you book.
Home visit appointment fees are fixed and non-refundable once confirmed. We ask for at least 48 hours' notice if you need to reschedule, and we will do our best to accommodate you. Please call us as soon as possible if your circumstances change.