Verified Hearing
Ltd Privacy Policy
Verified Hearing Ltd Information Management,
Record Keeping & Patient Privacy
Patient Confidentiality
Aim
To uphold an environment where patient information and care remain confidential and within legal parameters at all times. This procedure complies with The Data Protection Act 1998, Access to Medical Records Act 1990, and the EU General Data Protection Regulation (GDPR) (effective from 22/09/2020).
Patient Confidentiality
Aim
To uphold an environment where patient information and care remain confidential and within legal parameters at all times. This procedure complies with The Data Protection Act 1998, Access to Medical Records Act 1990, and the EU General Data Protection Regulation (GDPR) (effective from 22/09/2020).
Policy
At Verified Hearing Ltd, information will not be shared outside of our purview unless consent is obtained. Upon joining our team, all staff members sign a confidentiality agreement, affirming that no information will be shared outside Verified Hearing Ltd without appropriate consent. Legislatively mandated records are retained for the stipulated durations. Data set for destruction is appropriately handled: paper records are shredded and electronic records are either deleted or access-restricted archived.
Records Management
The Registered Manager ensures a comprehensive policy for records handling, ensuring their creation, management, storage, and destruction align with GDPR regulations. Records are stored digitally on our patient management system. Hard copies are discarded post digital transfer. Verified Hearing Ltd maintains records related to audiological consultation, examination, irrigation, hearing instrument fitting, and diagnostic procedures.
Use of Information:
Besides the primary purpose of audiological care, data may be retained for:
Treatment-related information from 3rd parties, such as doctors.
Approved information from relatives or friends.
Updates about our services.
Interactions with insurance companies or relevant 3rd parties.
Details about products or services relevant to you, subject to your consent.
Financial information pertinent to audiological services.
Individual Rights for Patients:
At Verified Hearing Ltd, patient rights are paramount. This includes confidentiality, access to their data, data transfer to other providers, or complete data deletion upon request. We transparently communicate our reasons for data collection, contingent on ongoing agreement.
Appointment of Data Protection Officer:
Awajimijana Otana is the designated Data Protection Officer for Verified Hearing Ltd.
Enquiries and Complaints:
For inquiries stemming from this privacy notice, the Data Protection Officer remains the primary contact. Written inquiries are preferred.
For complaints regarding data processing, contact:
Awajimijana Otana
Verified Hearing Ltd
126 Wigmore Street
London
W1U 3RY
The Information Commissioner’s Office can also be approached for concerns about how we manage data.
Report of any Breach:
Verified Hearing Ltd is dedicated to data security. In the unlikely event of a breach, we pledge to notify the Information Commissioners Office within 72 hours if there’s a risk to individual rights. Affected individuals will also be informed.
Consultants:
Medical consultants interacting with you under the Verified Hearing Ltd umbrella are responsible for their data management and patient privacy.
Data from Verified Hearing Ltd websites:
Security:
Your online data security is crucial to us. To counter unauthorized access or disclosures, we’ve established rigorous physical and electronic safeguards.
Cookies:
Cookies, or small text files, can be stored on your computer with your permission. These help us understand site traffic and user preferences. This information assists in site optimization. You have the liberty to accept or decline cookies via your browser settings.
Analytics:
We employ Google Analytics for anonymous user behavior tracking. This helps improve our website’s user experience. Google Analytics opt-out options are available.
Links to Other Websites:
Our site may host links to other sites. We, however, don’t control these external sites and are not responsible for your data privacy outside our website.
Use of Information:
Besides the primary purpose of audiological care, data may be retained for:
Treatment-related information from 3rd parties, such as doctors.
Approved information from relatives or friends.
Updates about our services.
Interactions with insurance companies or relevant 3rd parties.
Details about products or services relevant to you, subject to your consent.
Financial information pertinent to audiological services.
Individual Rights for Patients:
At Verified Hearing Ltd, patient rights are paramount. This includes confidentiality, access to their data, data transfer to other providers, or complete data deletion upon request. We transparently communicate our reasons for data collection, contingent on ongoing agreement.
Appointment of Data Protection Officer:
Awajimijana Otana is the designated Data Protection Officer for Verified Hearing Ltd.
Enquiries and Complaints:
For inquiries stemming from this privacy notice, the Data Protection Officer remains the primary contact. Written inquiries are preferred.
For complaints regarding data processing, contact:
Awajimijana Otana
Verified Hearing Ltd
126 Wigmore Street
London
W1U 3RY
The Information Commissioner’s Office can also be approached for concerns about how we manage data.
Report of any Breach:
Verified Hearing Ltd is dedicated to data security. In the unlikely event of a breach, we pledge to notify the Information Commissioners Office within 72 hours if there’s a risk to individual rights. Affected individuals will also be informed.
Consultants:
Medical consultants interacting with you under the Verified Hearing Ltd umbrella are responsible for their data management and patient privacy.
Data from Verified Hearing Ltd websites:
Security:
Your online data security is crucial to us. To counter unauthorized access or disclosures, we’ve established rigorous physical and electronic safeguards.
Cookies:
Cookies, or small text files, can be stored on your computer with your permission. These help us understand site traffic and user preferences. This information assists in site optimization. You have the liberty to accept or decline cookies via your browser settings.
Analytics:
We employ Google Analytics for anonymous user behavior tracking. This helps improve our website’s user experience. Google Analytics opt-out options are available.
Links to Other Websites:
Our site may host links to other sites. We, however, don’t control these external sites and are not responsible for your data privacy outside our website.